Privacy Policy

1 February 2022

1. Your Privacy Matters

This statement sets forth our Privacy Policy and practices that apply to the data we collect, process and use via our website, emails we send and our mobile applications. Our Candidates share their professional identities, engage and share with Companies, view and post relevant content, and learn and search for career opportunities. Content and data on some of our services are viewable to non-Subscribers (“Visitors”).’s mission is to offer Candidates exposure to Companies, Recruiters and resources that assist them in finding permanent, remote, part-time, freelance, flexible, or alternative jobs, as well as to help Companies and Recruiters find qualified candidates for recruiting and human resources needs. A core element of this mission is our commitment to protect your personal information and to be transparent about the data we collect about you, how it is used, and with whom it is shared. is an Internet-based service that you can access using a computer or mobile device. When you do, we collect and process personal information depending on your activity. This Privacy Policy explains how we process certain data we collect from you.

We want you to know the types of information we collect.

We collect information when you visit our Website and/or provide feedback to us, request information, respond to our questions/surveys, or enter our contests.

The personal data we collect and process may include your IP address, first and last name, geo-location, including your postal and email addresses, your telephone number, your job title, your areas of interest, reasons for your interest in our services, as well as information as to the type of relationship that exists between us. If you provide us with your social media details, we may retrieve publicly available information about you from social media. We also gather data about the length of time you spend on our Website, the pages clicked, and information about your computer, such as your browser type, referring/exit pages, and operating system.

If you sign up or choose to participate in surveys or enter contests, you may provide and we may collect and process additional information as it relates to your resume profile (such as your job history, employment details, education, qualifications, skills, work preferences, and home office technology) or demographic information (such as gender, age, lifestyle and social circumstances, marital status, number of children, and reasons for wanting or needing a specific job type).

We collect and process sensitive information only with your consent or if required by applicable law. This includes information about your religious beliefs, race or ethnicity.

If you provide personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us (such as to purchase a Gift Certificate or use our "Refer a Friend" functionality).

We use various technologies to collect and store information and enable features and provide you with personalized content, including cookies, pixel tags, browser web storage, application data caches, databases, and server logs.

Our Services are not intended for use by individuals who are not of legal working age. Legal working age levels vary by country. Please see our Terms and Conditions for more information.

2. Personal information

Personal information includes:

  • certain information that we collect automatically when you visit our website;
  • certain information collected on registration;
  • certain information collected on submission; and
  • optional information that you provide to us voluntarily;

but excludes:

  • information that has been made anonymous so that it does not identify a specific person;
  • permanently de-identified information that does not relate or cannot be traced back to you specifically;
  • non-personal statistical information collected and compiled by us; and
  • information that you have provided voluntarily in an open, public environment or forum including any blog, chat room, community, classifieds, or discussion board (because the information has been disclosed in a public forum, it is no longer confidential and does not constitute personal information subject to protection under this policy).

Common examples

Common examples of the types of personal information which we may collect and process include your:

  • identifying information – such as your name, date of birth, or identification number of any kind;
  • contact information – such as your phone number or email address;
  • address information – such as your physical or postal address; or
  • demographic information – such as your gender or marital status.

Personal information

Depending on the goods or services that you require, we may also collect sensitive personal information including your:

  • sensitive demographic information – such as your race or ethnicity (At, we’re committed to helping companies hire in a more inclusive way. Part of that includes asking candidates to share demographic information so we can help companies and recruiters in this context)
  • criminal information – such as information about your commission or alleged commission of any offence or about any related legal proceedings;
  • employment information
  • academic information
  • financial information (if you are a company) – such as your credit card details if you are a company purchasing a paid subscription;


Once you register on our website, you will no longer be anonymous. You will provide us with certain personal information when you register on our website.

This personal information might include:

  • your name and surname;
  • your email address;
  • your contact number;
  • your ID number;
  • your employment equity status (ethnicity, gender and disabilities);
  • your postal address or residential address;
  • your driver’s licenses;
  • your education details;
  • your employment history;
  • your skills;
  • your career status (availability);
  • your searchability;
  • your company name, company registration number, and relevant tax numbers number;
  • your username and password.

We will use this personal information to fulfil your account, provide additional services and information to you as we reasonably think appropriate, and for any other purposes set out in this policy.


3.Here’s how and why we use your information

We use the data we collect from you to provide, maintain, and improve our services and to develop new services. We use the data to communicate with you, customize content for you, show you related job opportunities, and suggest resources or savings offers that might be of interest. We use data for analytics and measurement to understand and improve how our services are used.

If you are a Subscriber (Company), we may use your information to:

  • Fulfil your subscription.
  • Send you an order confirmation.
  • Respond to your requests, questions, and concerns.
  • Administer your account.
  • Invoice and collect from you amounts you have agreed to pay us.
  • Enable you to contact Candidates on the Platform.
  • Suggest related resources.

By replying to a message from a potential Employer, you agree to the disclosure of your personal information as shown in your resume profile and application to that Employer and recognize that such party and not is responsible for its collection and processing of such information. By our terms and conditions, Companies agree to comply with all their responsibilities under applicable data protection rules with respect to the collection, processing, and storage of your personal data, as well as providing adequate protection of all data subject rights provided for under all applicable data protection rules.

If you enter credit card information in connection with a purchase from us, that information is sent to the third-party service provider we use to manage credit card processing and is not stored on our servers. The service provider is not permitted to use your credit card information except for the sole purpose of credit card processing on our behalf.

We use the information to help detect, prevent, and respond to fraud, abuse, security risks, and technical issues that could harm us, our users, or the public. We analyze your information to help us detect abuse such as spam, malware, and illegal content.

We’ll ask for your consent before using your information for a purpose that isn’t covered in this

4.Privacy Policy

We may collect information from third party Websites that you visit.

Our Website provides links that you can follow to other sites that do not belong to us. These include the Websites of companies that may be seeking active job-seeking candidates. We are not responsible for the content or privacy policy of these other Websites or entities. If you choose to interact with any such third party, we may receive information about you from that third party. We use the information we receive from third parties in accordance with this Privacy Policy.

5.When we share your information

As provided elsewhere in the Privacy Policy, we do not share your personal information with third parties except in the following cases:

With your consent. We’ll get your permission before sharing your information with a third party Website or service. We use data we have about you (such as your expressed interests and preferences) to determine whether you might be interested in the opportunities, products, or services of a particular partner. We’ll ask for your explicit consent to share any sensitive personal information.

For external processing. We provide personal information to certain trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. For example, we use service providers to help us with customer support, billing processes, Web hosting (including Cloud) services, data analysts, marketing assistance, and customer service.

For legal reasons. We will share personal information outside of if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:

  • Meet applicable law, legal process, or government request
  • Enforce our Terms and Conditions, including investigating potential violations
  • Detect, prevent, or otherwise address fraud, security, or technical issues
  • Protect against harm to the rights, property, or safety of, our users, or the public as required or permitted by law

We may share non-personally identifiable information publicly and with our partners, such as Companies and Recruiters. In rare cases, we may also allow them to collect information from your browser or device for advertising and measurement purposes using their own cookies or similar technologies.

If is involved in a merger, acquisition, or sale of assets, we’ll continue to ensure the confidentiality of your personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

6.We build security into our services to protect your information

Our services and products are built with strong security features that continuously protect your information. The insights we gain from maintaining our services help us detect and automatically block security threats from ever reaching you. And if we do detect something risky that we think you should know about, we’ll notify you and help guide you through steps to stay better protected.

We work hard to protect you and us from unauthorized access, alteration, disclosure, or destruction of information we hold. We use encryption to keep your data private while in transit. We review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems and we restrict access to personal information to’ employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

One of the critical ways we protect your privacy and security is for you to follow our Site prompts and only enter your personal information in fields in which you are explicitly instructed to do so, such as a Name, Email, Address, or Credit Card field. This allows us to correctly label the personally-identifiable information and differentiate it from non-personally identifiable information.

7.We may store your work profile and information

As a Candidate, you may store in our database your work profile, which includes your resume, cover letters, and/or work samples. Your profile is completely hidden from the public (“Visitors”), and only Companies and Recruiters who are logged in will be able to search your entire resume profile, name and surname and would be able to message you through the Platform.

You may remove your resume on or delete your profile on at any time, and it will no longer be available on the services. If you desire that Companies who have had access to your profile in our database delete their copies, you will need to contact and request that they do so. Such party’s privacy policy applies to the services provided and information processed by them. We are not responsible for their use or the privacy of your information.

Posting to Public Areas of

If you post any of your personal information in public areas of, such as in comments on a blog, such information may be collected and used by others over whom we have no control. We are not responsible for the use made by third parties of information you post or otherwise make available in public areas of

Access to and Modification of Your Information

You may review, correct, update, or change your account at any time. From your account, you may also opt-out of receiving newsletters and certain other information from

To change your account information, log into your account, go to Account Settings, review your account information and, if you wish, edit it with the options provided. Email us at to cancel your account at any time.

If you close your account, your profile will no longer be accessible on

You may decline to share certain information with us, in which case we may not be able to provide some of the features and functionality of our services. These rights include, in accordance with applicable law, the right to object to or request the restriction of processing of your information and to request access to, rectification, erasure, and portability of your own information. Where we process your information on the basis of your consent, you have the right to withdraw that consent (noting that such withdrawal does not affect the lawfulness of any processing performed prior to the date on which we receive notice of such withdrawal, and does not prevent the processing of your personal information in reliance upon any other available legal bases). Requests should be submitted by contacting us (using the contact instructions below).

8.Data Controller

The information that we collect, process, and/or use is controlled by The privacy protections and the rights of authorities to access your information in Australia might not be the same as in your home country.

9.Changes to Privacy Statement

We change our Privacy Policy from time to time. We will not reduce your rights under this Privacy Policy without your consent. We always indicate the date the last changes were published. If we change our Privacy Statement significantly, we will provide a prominent notice on the Website. For certain services, we may provide you with email notification of our Privacy Policy changes.

10.Contact Information

You can contact us about our Privacy Policy by:

  • Email:
  • Or online via our contact page

Our Data Protection Officer may be contacted through